Welcome to the Wildgreen FAQ page! Below, we’ve answered some of the most common questions about our sustainable, gender-neutral kidswear. If you can’t find what you’re looking for, feel free to contact us.

About Wildgreen

What is Wildgreen?

Wildgreen is a UK-based, mum founded, childrenswear brand that creates gender-neutral, sustainable clothing for kids. We focus on high-quality, organic materials and versatile designs that are perfect for play, comfort, and outdoor adventures.

Products and Materials

What materials do you use in your clothing?

We use 100% GOTS-certified organic cotton to ensure that all our products are soft, durable, and eco-friendly. Our commitment to sustainable materials means your little ones can enjoy clothing that’s kind to both their skin and the planet.

Are Wildgreen clothes suitable for sensitive skin?

Yes! Our organic cotton is free from harsh chemicals and dyes, making it ideal for children with sensitive skin or allergies.

Where are Wildgreen products made?

Our clothes are ethically made in India by a family owned manufacturer who share our commitment to sustainability and fair working conditions.

Sustainability

How does Wildgreen prioritize sustainability?

Wildgreen prioritizes sustainability by:

• Using GOTS-certified organic cotton.
• Minimising waste with eco-conscious packaging.
• Using quality materials that stand the test of time, extending garment life cycle.
• Creating timeless, versatile designs that encourage capsule wardrobes.

What does GOTS certification mean?

GOTS (Global Organic Textile Standard) certification ensures that our cotton meets high environmental and social responsibility standards throughout the supply chain.

How can I build a capsule wardrobe with Wildgreen?

Our gender-neutral designs and versatile styles make it easy to mix and match pieces, creating a functional and stylish capsule wardrobe for your little ones.

Ordering and Shipping

How do I place an order?

Simply browse our online store, add your favorite items to your cart, and proceed to checkout. It’s quick, easy, and secure!

What payment methods do you accept?

We accept all major credit and debit cards, as well as PayPal and ApplePay for flexible payment options.

Do you offer international shipping?

Currently we only ship to addresses within the UK but we are looking to expand our shipping offer soon!

Returns and Exchanges

What is your return policy?

We accept return requests within 14 days of purchase, provided the items are unworn, unwashed, and in their original condition. For full details, visit our Returns Policy.

Can I exchange an item?

Yes, we offer exchanges for different sizes or colors, subject to availability. Contact our customer service team to arrange an exchange.

Care Instructions

How do I care for Wildgreen clothes?

To keep your Wildgreen garments looking their best:

• Wash at 30°C with similar colors.
• Use gentle, eco-friendly detergents.
• Avoid tumble drying to reduce energy use and prolong garment life.

Contact Us

How can I reach Wildgreen for further assistance?

We’re here to help! You can reach us via:

• Email: info@wildgreen.co.uk
• Social Media: Follow us on Instagram and send us a DM.
• Contact Form: Visit our Contact Us page to submit your inquiry.

For more updates, tips, and styling inspiration, follow us on Instagram and Pinterest!

Still have questions?

If we haven’t answered your query, don’t hesitate to get in touch. We’re here to ensure your Wildgreen experience is seamless and enjoyable!